Privacy Policy
Table of Contents
1. Information We Collect
We collect personal information that you provide directly to us, including:
- Account registration: Name, email address, phone number, and password when you create an account
- Animal profiles: Information about your animals including names, species, photos, medical details, feeding instructions, and emergency contacts
- Payment information: Billing details processed securely through Stripe (we never store card numbers)
- Communications: Messages you send us via email or contact forms
- Profile information: Any additional details you choose to add to your account or animal profiles
"Personal information" means information that identifies or could be used to identify a specific person.
2. Automatic Data Collection
When you use our service, we automatically collect certain technical information:
- Device information: Browser type, operating system, and device type
- Usage data: Pages visited, time spent on pages, links clicked, and features used
- Log data: IP address, access times, and referring URLs
- Cookies: Small data files to keep you logged in and remember your preferences
- QR scan analytics: When your QR code is scanned (date/time only — we do not collect the scanner's personal information)
3. How We Use Your Data
We use the information we collect to:
- Provide, maintain, and improve our services
- Create and manage your account and animal profiles
- Process payments and manage subscriptions
- Generate and serve your QR codes and emergency profile pages
- Send important account notifications (subscription confirmations, renewal reminders)
- Respond to your questions and provide customer support
- Detect and prevent fraud or unauthorized access
- Comply with legal obligations
4. Sharing Your Information
We may share your information with:
- Stripe: Our payment processor for subscription billing
- Hosting providers: To operate and maintain our platform infrastructure
- Email providers: To send account and subscription notifications
- Law enforcement: When required by law or to protect rights and safety
Your emergency profile pages (the pages that QR codes link to) are intentionally public so that first responders and anyone who finds your animal can access them without logging in. Only include information in these profiles that you are comfortable making publicly visible.
5. Your Controls & Rights
- Update your information: Edit your profile and animal details at any time from your dashboard
- Delete your data: Contact us to request deletion of your account and all associated data
- Email preferences: Unsubscribe from marketing emails using the link in any email
- Cookie controls: Manage cookies through your browser settings
- Data export: Request a copy of your data by contacting us
6. Data Security
We take the security of your data seriously and implement reasonable technical and organizational measures to protect it, including:
- HTTPS encryption for all data in transit
- Passwords stored using secure hashing (bcrypt)
- Payment data handled exclusively by Stripe (PCI-compliant)
- Regular security reviews of our systems
While we strive to protect your information, no internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Children's Privacy
Animal Protection Plan is not directed at children under 13 years of age. We do not knowingly collect, maintain, or use personal information from children under 13. If we learn that we have collected such information, we will delete it promptly. If you believe a child under 13 has provided us with personal information, please contact us.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Email: kodiakcookiemonster@gmail.com
We will respond to your inquiry within 5 business days.
This policy was last updated on March 15, 2026. We reserve the right to update this policy at any time. Continued use of the service constitutes acceptance of the updated policy.